Starting price$35/user/moEssentials, billed annually ($9 Solo plan for 1 user)
Free trial / plan14-day free trial
Vettlo score75/100
G2 user rating4.7/52,124 reviews
Close Review (2026): Pricing, Pros and Cons
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Short answer
Close ranks #6 of 7 in our CRM tools ranking (75/100). Best for high-volume inside sales and calling. Paid plans start at $35/user/mo (Essentials, billed annually ($9 Solo plan for 1 user)).
What is Close?
Close is a CRM with built-in calling, SMS and email sequences, built for inside sales teams that live on the phone.
Who it's best for
Inside sales and SDR-heavy teams that make a high volume of calls and want communication inside the CRM.
Why we rank it
Calling, recording and sequencing sit inside the CRM itself, so reps do not toggle between a dialer and a database.
Pros and cons
Strengths
- Native calling and SMS inside the CRM
- Built-in email sequences
- Quick for reps to work through call lists
Watch-outs
- Less suited to field sales or complex account management
- Smaller app ecosystem
Skip it if: Enterprise teams with long, multi-threaded deals may find it limiting.
Close pricing
Paid plans start at $35/user/mo (Essentials, billed annually ($9 Solo plan for 1 user)). Free plan or trial: 14-day free trial.
From Close's pricing page, checked on the date at the top of this review. See how it compares on price in our CRM tools pricing overview.
How we scored Close
CRM Software score: 75/100
Pipeline & deal management (25%)4/5
Automation & workflows (20%)4/5
Reporting & forecasting (20%)3.5/5
Integrations & data quality (15%)3/5
Usability & rep adoption (10%)4.5/5
Price & value (10%)3.5/5
Each criterion is rated 0 to 5 and weighted for the category. See our methodology.
How Close compares
| # | Tool | Best for | Starting price | Score |
|---|---|---|---|---|
| 1 | Salesforce Sales Cloud | Enterprises with complex sales processes | $25/user/mo | 91/100 |
| 2 | HubSpot Sales Hub | Teams that want marketing and sales on one database | $7/seat/mo | 88/100 |
| 3 | Pipedrive | Small, pipeline-first sales teams | $14/seat/mo | 82/100 |
| 4 | Zoho CRM | Budget-conscious teams that want depth | $14/user/mo | 78/100 |
| 5 | Freshsales | Teams that want built-in AI scoring on a budget | $9/user/mo | 76/100 |
| 6 | Close | High-volume inside sales and calling | $35/user/mo | 75/100 |
Alternatives and comparisons
Close FAQ
How much does Close cost?
Paid plans start at $35/user/mo (Essentials, billed annually ($9 Solo plan for 1 user)). Free plan or trial: 14-day free trial.
Is Close worth it?
Close scores 75/100 in our CRM tools ranking, where it is best for high-volume inside sales and calling. It's a weaker fit if: enterprise teams with long, multi-threaded deals may find it limiting.
Does Close have a free plan or trial?
14-day free trial.
What are the best Close alternatives?
In our CRM tools ranking, the closest alternatives are Salesforce Sales Cloud, HubSpot Sales Hub and Pipedrive.