Webex Review (2026): Pricing, Pros and Cons
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Short answer
Webex ranks #4 of 6 in our video conferencing tools ranking (84/100). Best for large enterprises with strict security needs. Free: Free plan; Enterprise by quote (Meet and Suite prices not shown on the page we checked).
What is Webex?
Webex is Cisco's meetings, calling and messaging platform. The free plan allows unlimited meetings of up to 40 minutes for 100 attendees with local recording; Enterprise, priced by quote, raises meetings to 1,000 attendees and adds unlimited cloud recording and the AI Assistant. Webex also sells Meet and Suite plans.
Who it's best for
Large organizations, often already on Cisco hardware or calling, that need big meetings and tight security controls.
Why we rank it
Its Enterprise plan covers 1,000-attendee meetings with unlimited cloud recording and AI, and Webex positions its security around a Zero Trust architecture.
Pros and cons
Strengths
- Up to 1,000 attendees and unlimited cloud recording on Enterprise
- AI Assistant on Enterprise
- Free plan needs no credit card
Watch-outs
- Free meetings end at 40 minutes, with local recording only
- Its US pricing page showed no self-serve paid prices on the day we checked
- Heavier admin setup than browser-first tools
Skip it if: You're a small team that wants to buy online at a published price.
Webex pricing
Free: Free plan; Enterprise by quote (Meet and Suite prices not shown on the page we checked). Free plan or trial: Free plan (40-minute meetings, 100 attendees).
From Webex's pricing page, checked on the date at the top of this review. See how it compares on price in our video conferencing tools pricing overview.
How we scored Webex
Video conferencing score: 84/100
Each criterion is rated 0 to 5 and weighted for the category. See our methodology.
How Webex compares
| # | Tool | Best for | Starting price | Score |
|---|---|---|---|---|
| 1 | Zoom Workplace | Best overall for meetings, recording and AI notes | $14.16/user/mo | 93/100 |
| 2 | Microsoft Teams | Best value, and best for Microsoft 365 companies | $4/user/mo | 90/100 |
| 3 | Google Meet | Google Workspace teams | $7/user/mo | 85/100 |
| 4 | Webex | Large enterprises with strict security needs | Free | 84/100 |
| 5 | Zoho Meeting | Best budget pick for small teams | From $1/host/mo | 79/100 |
| 6 | Whereby | Simple browser meetings with clients | $10.99/host/mo | 71/100 |
Alternatives and comparisons
Webex FAQ
How much does Webex cost?
Free: Free plan; Enterprise by quote (Meet and Suite prices not shown on the page we checked). Free plan or trial: Free plan (40-minute meetings, 100 attendees).
Is Webex worth it?
Webex scores 84/100 in our video conferencing tools ranking, where it is best for large enterprises with strict security needs. It's a weaker fit if: you're a small team that wants to buy online at a published price.
Does Webex have a free plan or trial?
Free plan (40-minute meetings, 100 attendees).
What are the best Webex alternatives?
In our video conferencing tools ranking, the closest alternatives are Zoom Workplace, Microsoft Teams and Google Meet.