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Review · Video conferencing

Webex Review (2026): Pricing, Pros and Cons

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Short answer

Webex ranks #4 of 6 in our video conferencing tools ranking (84/100). Best for large enterprises with strict security needs. Free: Free plan; Enterprise by quote (Meet and Suite prices not shown on the page we checked).

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Webex

Best for large enterprises with strict security needs
Visit website ↗
Starting priceFreeFree plan; Enterprise by quote (Meet and Suite prices not shown on the page we checked)
Free trial / planFree plan (40-minute meetings, 100 attendees)
Vettlo score84/100
G2 user rating4.2/518,932 reviews

What is Webex?

Webex is Cisco's meetings, calling and messaging platform. The free plan allows unlimited meetings of up to 40 minutes for 100 attendees with local recording; Enterprise, priced by quote, raises meetings to 1,000 attendees and adds unlimited cloud recording and the AI Assistant. Webex also sells Meet and Suite plans.

Who it's best for

Large organizations, often already on Cisco hardware or calling, that need big meetings and tight security controls.

Why we rank it

Its Enterprise plan covers 1,000-attendee meetings with unlimited cloud recording and AI, and Webex positions its security around a Zero Trust architecture.

Pros and cons

Strengths

  • Up to 1,000 attendees and unlimited cloud recording on Enterprise
  • AI Assistant on Enterprise
  • Free plan needs no credit card

Watch-outs

  • Free meetings end at 40 minutes, with local recording only
  • Its US pricing page showed no self-serve paid prices on the day we checked
  • Heavier admin setup than browser-first tools

Skip it if: You're a small team that wants to buy online at a published price.

Webex pricing

Free: Free plan; Enterprise by quote (Meet and Suite prices not shown on the page we checked). Free plan or trial: Free plan (40-minute meetings, 100 attendees).

From Webex's pricing page, checked on the date at the top of this review. See how it compares on price in our video conferencing tools pricing overview.

How we scored Webex

Video conferencing score: 84/100

Meeting features (25%)4.5/5
Scale & limits (15%)4.5/5
Recording & AI (15%)4.5/5
Admin, security & integrations (15%)5/5
Ease of use (15%)3.5/5
Price & value (15%)3/5

Each criterion is rated 0 to 5 and weighted for the category. See our methodology.

How Webex compares

#ToolBest forStarting priceScore
1Zoom WorkplaceBest overall for meetings, recording and AI notes$14.16/user/mo93/100
2Microsoft TeamsBest value, and best for Microsoft 365 companies$4/user/mo90/100
3Google MeetGoogle Workspace teams$7/user/mo85/100
4WebexLarge enterprises with strict security needsFree84/100
5Zoho MeetingBest budget pick for small teamsFrom $1/host/mo79/100
6WherebySimple browser meetings with clients$10.99/host/mo71/100

Alternatives and comparisons

Webex FAQ

How much does Webex cost?

Free: Free plan; Enterprise by quote (Meet and Suite prices not shown on the page we checked). Free plan or trial: Free plan (40-minute meetings, 100 attendees).

Is Webex worth it?

Webex scores 84/100 in our video conferencing tools ranking, where it is best for large enterprises with strict security needs. It's a weaker fit if: you're a small team that wants to buy online at a published price.

Does Webex have a free plan or trial?

Free plan (40-minute meetings, 100 attendees).

What are the best Webex alternatives?

In our video conferencing tools ranking, the closest alternatives are Zoom Workplace, Microsoft Teams and Google Meet.

Vettlo Editorial Team

Researched and written by the Vettlo editorial team using our methodology. Prices and plan details come from each vendor's public pricing page.